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 Since 1987 Telefono Azzurro Onlus is committed to promoting total respect of the child during the whole age of development, defending his natural potentialities of growth, and protecting him from any physical and psychological abuse. This can be achieved through continual work involving information and awareness, besides the diffusion of the acquired knowledge.
It is essential to start from children, listen to their needs and understand the reality that surrounds them, to build a real childhood culture.
Telefono Azzurro Onlus has the commitment to turn into reality the rights of children and adolescents, in a society that really respects them.
SEAT / HEADQUARTERS
Milan, Rome, Bologna, Modena, Torino, Firenze, Padova, Palermo, Napoli, Treviso - Italy
AFFILIATIONS OR MEMBERSHIPS
European Foundation for Street Children (since 2005)
FOUNDED 8 June 1987
COUNTRIES OF OPERATIONS
Italy
FIELDS OF INTERVENTION
The core of Telefono Azzurro Onlus’ activity is the telephone counselling service. The national call center is operative 24 hours a day for 365 days a year and its national helplines receive thousands of calls everyday from all over Italy.
- The toll free number 1.96.96 for children aged up to 14 years who wish to report abuse and mistreatment or discuss problems or difficulties
- Institutional number 199.15.15.15 for teenagers aged over 14 and adults (parents, teachers and professionals working with children) wishing to report suspected abuse or to ask for advice and assistance in handling situations that involve the mistreatment of children
Telefono Azzurro also manages:
- the National Children Emergency Line 114
- Hot114 : internet users can report dangerous and illegal material on the internet
The Research and Documentation Centre gathers documentation and materials at a national and international level, elaborates the primary data coming from the Call Centre, does research, promotes a permanent observatory on childhood and adolescence, and publishes informative materials every so often.
The organisation participates in an international exchange of views and best practices with other organisations doing the same kind of work.
Tetto Azzurro, based in Rome and Treviso, is a multifunctional center for the assessment and treatment of abused and mistreated children.
In Italy Telefono Azzurro Onlus is a permanent observatory of childhood. Every year a National Report on the condition of children and adolescents is published in cooperation with Eurispes
STAFF
74 (paid staff)/ 95 (external staff) / about 800 volunteers in 32 cities
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